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Hartley Resourcing

Customer Service Advisor - 12 month FTC

Customer Service / Call Centre

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job reference 002185
salary £18,000 - £19,000
location Fareham
job type Temporary

role details

We are looking for a Customer Service Representative for our client based in Fareham. You will be responsible for the processing of orders, responding to customer enquiries and associated administration functions. The products are manufactured on site and are sold worldwide in a variety of markets. This is a full time position on a 12 month FTC.

The Role
You will be working in a small team ensuring new orders are dealt with promptly, dealing with enquiries from customers and negotiating prices and terms and conditions. In addition, you will be providing information on the delivery status of customer orders, directly to customers or the export sales office. Other duties will include answering incoming calls and directing within the business as appropriate, preparing and other general office administration tasks to support management.

The Ideal Candidate
In order to be considered for this role, you will need to have previous experience within a customer service / sales administration / account management type role. You will need good IT skills as well an excellent telephone manner. It is vital that you enjoy dealing with customers and solving queries and problems. This is a busy role so you need to be comfortable answering a number of calls. Experience working within a manufacturing environment is highly desirable. You must be self motivated and enjoy taking responsibility for your own workload.

Additional Information
The company offer a fantastic working environment and career opportunities.

Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.

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02380 404978